In your answers to the ‘working together’ interview questions, show you have the ability to work with everyone, regardless of their background, views or opinions.ĬIVIL SERVICE BEHAVIOUR DEVELOPING SELF AND OTHERSĬontinuous learning and development are vital aspects of working in the Civil Service. Therefore, teamwork is an essential skill needed within all roles. Within the Civil Service you will need to work alongside other internal members, other departments and external contractors and stakeholders. When communicating with others, show that you are respectful of their views and you take into consideration their needs. Whilst communicating in an organisation such as the Civil Service, you need to use clarity, confidence, purpose and an enthusiastic tone. In everything you do, you must value diversity, you must operate in a fair and respectful manner, and must value and respect other people’s contributions whilst creating opportunities for all.ĬIVIL SERVICE BEHAVIOUR COMMUNICATING AND INFLUENCING
You must motivate, inspire and direct others to achieve the objectives of the Civil Service. This is far more effective than taking unnecessary risks or simply going on gut feeling! When making decisions, show that you consider the options and the likely outcome.Īs a leader within the Civil Service you must show a passion for delivering excellent public services.
It is important you use information and data to make accurate decisions whilst working in the Civil Service. You must show that you are capable of constantly reviewing your performance and periodically asking for, and responding to, feedback from others.ĬIVIL SERVICE BEHAVIOUR MAKING EFFECTIVE DECISIONS In your answers to questions that assess your ability to improve and change, you must show that you are capable of coming up with new and creative ways to solve problems and improve your own and your team’s performance. You also must show your awareness of how the work you are doing is focused on the wider good of the nation.ĬIVIL SERVICE BEHAVIOUR CHANGING AND IMPROVING When answering interview questions that are based on seeing the big picture, you must show that you understand exactly how your job position fits into the Civil Service and its goals. A brief description and explanation of each of the nine Civil Service behaviours is listed below to help you.ĬIVIL SERVICE BEHAVIOUR SEEING THE BIG PICTURE
In order to perform to a high standard in the Civil Service, we recommend you learn and understand the behaviours prior to attending your interview. There are nine important Civil Service behaviours that form the basis of all job roles within this great public sector organisation.
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